Hi Mary, 1. Whenever you tab into your folders list in outlook express, you may or should hear something like "local folders open or closed". If it says local folders closed, press the right arrow to have it say local folders open. 2. Now press the down arrow to come to the "inbox" and then again press the right arrow. You should now be able to down arrow here and find your sub folders. Note that each time you create a new folder in your inbox it becomes a sub folder of the inbox. If the inbox is closed off in the list of folders then the sub folders it contains will not be visible. Likewise if the local folders which is the root of all other folders even inbox is closed then you will not see the inbox either. I hope this helps you understand it some Mary. Paul. _____ I am using the Free version of SPAMfighter <http://www.spamfighter.com/len> We are a community of 5.6 million users fighting spam. SPAMfighter has removed 5445 of my spam emails to date. The Professional version does not have this message ******************************************************************** NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************