Hi Vincent,
When you uninstalled jaws previously, did you choose to uninstall jaws and
all its settings?. If you didn't do this and further more if you didn't go
into the "program files" folder on your C drive and delete any remaining
Freedom Scientific folder and also go into the "ProgramData" folder which
by
default is hidden on Windows 7 and again remove the "Freedom Scientific"
folder from here you really need to repeat the uninstall and perform
these
tasks as well. To locate the "programdata" folder, go into Run on your
Windows 7 machine and type in the following;
C:\programdata
In here look for the Freedomscientific folder and delete. Restart the
computer and then if you have jaws 12 latest download which you should
obtain first from the FS site and place on a USB stick or something,
install
it and see what happens.
There are issues around jaws 12 recently not seeing screens properly. I
have
had a discussion with a guy in Freedom Scientific about this as when I
opened up Excel for example the screens wouldn't read and likewise had
problems in IE9. His solutions were vague to say the least and I ended up
having to trouble-shoot the issue myself.
Paul.
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Vincent stack
Sent: 14 August 2011 15:59
To: vip students
Subject: [vip_students] jaws question for Paul
hello Paul
Paul i uninstalled jaws 12 to try fix my link problem i was having last
week. now im having more problems. when i open a web page it is making the
sound to go into an edit box but reads nothing else the same when i open
an
email i cant read anything. when i reinstalled j12 should i do the latest
update or not and will this fix my problem of not being able to read on
the
web or emails. Many thanks
regards
Vincent
--
I am using the free version of SPAMfighter.
We are a community of 7 million users fighting spam.
SPAMfighter has removed 4441 of my spam emails to date.
Get the free SPAMfighter here: http://www.spamfighter.com/len
The Professional version does not have this message
NCBI: Celebrating 80 Years
********************************************************************
National Council for the Blind of Ireland (NCBI) is a company
limited by guarantee (registered in Ireland No. 26293) .
Our registered office is at Whitworth Road, Drumcondra, Dublin 9.
NCBI is also a registered Charity (chy4626).
NOTICE: The information contained in this email and any attachments
is confidential and may be privileged. If you are not the intended
recipient you should not use, disclose, distribute or copy any of
the content of it or of any attachment; you are requested to notify
the sender immediately of your receipt of the email and then to
delete it and any attachments from your system.
NCBI endeavours to ensure that emails and any attachments generated
by its staff are free from viruses or other contaminants. However,
it cannot accept any responsibility for any such which are
transmitted. We therefore recommend you scan all attachments.
Please note that the statements and views expressed in this email
and any attachments are those of the author and do not necessarily
represent the views of NCBI
********************************************************************
