[bksvol-discuss] Re: Books with HOLDs
- From: Carrie Karnos <ckarnos@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Wed, 23 Dec 2009 21:06:57 -0800 (PST)
The limit of 5 books is an automated check that the system does, so I can't
change that. But what I can do is not remove HOLDs on books in the checkout
queue. If you want me to not remove a HOLD, please email me about it. What
we're hoping to accomplish with removing HOLDs is for books to be put into the
system in a timely manner. Maybe the backstory will help make this more
understandable.
The reason that there's a maximum of 5 books is because in the past, there was
no maximum, and of course, some members abused the system. They would check out
20 books and spend months working a little here, a little there, and eventually
upload the books 6-12 months after they got them from the checkout queue. It
was REALLY frustrating for submitters to have to wait so long for their books
to go into the collection. And the other consequence was that one submitter
would put a book in, someone would check it out and spend months on it. In the
meantime, another submitter would put the same book in the queue and another
proofer would fix it up pronto, and upload the book, and I'd approve it. The
first submitter would get nothing for his work, despite putting his book in
before the second submitter.
(The oldtimers already know all this, but I thought I'd mention it for the
newbies.)
Anyway, let's give removing HOLDs a try and see how it goes. We can always
change the time limit if 2 weeks proves to be too short.
Thanks to everyone for your comments and your perseverance in helping to make
the scanning and proofing process better!
Carrie
________________________________
From: Valerie Maples <vlmaples@xxxxxxxxxxxxx>
To: bksvol-discuss@xxxxxxxxxxxxx
Sent: Wed, December 23, 2009 8:13:43 PM
Subject: [bksvol-discuss] Re: Books with HOLDs
Or to be able to ask Carrie or Pavi for a relax on the limit of 5 so it can be
with you as time permits. that would work for me.
Valerie
On Dec 23, 2009, at 8:45 PM, Mike wrote:
> Since two weeks is the basic time for proofing/renewing a book, that would
> mean if your checkout limit is full, you have to finish something in the next
> two week period or lose the held book. That's a rather strict requirement.
> I would say at least 4 weeks, maybe two months. If you know you can't get to
> it in two months, wouldn't it be just as easy for the submitter to just not
> submit it until you are ready?
>
> Misha
>
> siss52 wrote:
>> I predict that most people will hate such a short span of time. Only two
>> weeks? Wow!!!
>> Sue S.
>> ----- Original Message -----
>> *From:* Carrie Karnos <mailto:ckarnos@xxxxxxxxx>
>> *To:* Bookshare Vol Group <mailto:bksvol-discuss@xxxxxxxxxxxxx>
>> *Sent:* Wednesday, December 23, 2009 5:30 PM
>> *Subject:* [bksvol-discuss] Books with HOLDs
>>
>> Hi all,
>>
>> Since we've had loads of complaints about books with HOLDs in their titles
>> languishing in the checkout queue for weeks, months and years, the Bookshare
>> Collection Development department has instituted a new policy. If a book has
>> been on the checkout list for more than 2 weeks with a HOLD in its title, I
>> will remove the HOLD to allow other people to proof the book.
>>
>> On January 1st, I will remove the HOLDs on all books that were submitted
>> prior to December 1st. This is to give people time to finish their current
>> books and start on their new ones that have HOLDs on them. On January 15th,
>> I'll remove the HOLDs on any books that were submitted during December, and
>> then the 2-week rule will go into effect.
>>
>> I know that some people will love this, and other people will hate it. Let's
>> try it for a while, and see how it goes. If the vast majority of people hate
>> this, then we'll revisit it.
>>
>> By the way, having a time limit on HOLD books in the checkout queue was one
>> of the top suggestions in the volunteer survey that Pavi sent out. She is
>> working on an email to be sent to everyone that details the results of the
>> survey. The survey provided a huge amount of really valuable feedback, so
>> thanks very much to everyone who participated in it!
>>
>> Happy holidays! Carrie
>>
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