[bksvol-discuss] Re: Bookshare Approval Queue Updates

  • From: Evan Reese <mentat1@xxxxxxxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Fri, 11 Nov 2022 13:38:02 -0500

Thanks Amanda, this is happy news indeed!

Evan


On 11/11/2022 12:21 PM, Amanda Landavazo wrote:


Good morning,

Apologies if you already received this email. I wanted to make sure this information was disseminated as much as possible, so am sending it through a couple of channels.

Thank you again for your patience as we have been working through the issues that have been plaguing the Approval Queue. Happily, I have an update for you today.

For any new files that are being proofread and sent to the Approval Queue, the queue is now back to working normally. We believe this to be true for files dating back to the beginning of November. The Approval Queue team will be working on approving new books, as well as working through the November backlog.

It’s my understanding that this is a partial fix for only these new books coming to the Approval Queue. We are still working on the fix for older books that are waiting on the Queue. The engineering team is currently working on this, so we can be fully back up and running.

A huge shout out and thank you to the Approval Queue volunteer team for so staying so diligent through this downtime and being back up and running so quickly! Please be patient with them, as they work through both new and backlogged books. While not a complete fix, we are pleased to have books moving through the system again. I will continue to update you as I have more information about the remainder of the books.

Best,

Amanda

Amanda Landavazo

Program Manager, Benetech

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