[bksvol-discuss] Re: Errors during submitting or uploading books
- From: "Mayrie ReNae" <mayrierenae@xxxxxxxxx>
- To: <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Wed, 30 Dec 2009 09:04:06 -0800
Hi Carrie!
Oh, Thank you! My books are victims of the first situation that you
described! Now I know how to upload them! Yaye! You rock!
Mayrie
_____
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Carrie Karnos
Sent: Wednesday, December 30, 2009 8:10 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Errors during submitting or uploading books
Hi gang,
There are only three situations that I know of, where submitting or
uploading a book fails.
1. This applies only to books where the author's first name is an initial
(like J. D. Robb or K. A. Applegate). For some reason, when you put in a
book like that, the system occasionally but not always creates a new author
name that looks exactly the same as the old author name. Then when you try
to upload a book with the same name, it crashes with an error message about
duplicate author names. I have numerous tickets into Engineering about this,
and they've promised a fix, but I don't know when that will be fixed. What I
do to get around this (and I just did this an hour ago) is to put the two
initials together (like J.D. Robb or K.A. Applegate). It's hokey but it
works. I'm keeping a list of all the authors I have to go back and change
once this bug is fixed.
2. This applies only to books with tables, which are almost always
non-fiction. The system will crash if there are nested tables, meaning that
inside one of the cells of a table is another table. The way to fix this is
to remove the nested table, by making it text.
3. If you try to submit or upload a zero length file, the system will
complain. The solution obviously is to make sure that your file contains a
book! I don't know what the upper bound is. The system has accepted books
that were 50-100M, which I then rejected since they contained pictures.
Everyone in this group already knows about removing pictures, so I don't see
this very often.
If your book doesn't fall into any of these categories, then I have no idea
why it would fail. As a LAST resort, you can email me the book and I'll try
to put it in. For some reason, I have better luck than other people at
putting books in. I'll work with Pavi to adjust credits so the submitter
and/or proofer retain them.
Carrie
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