Hi Monica, I'm sorry you're feeling so frustrated. Maybe it will help a little if I try to explain the reasoning behind these changes. The reason txt files are no longer being accepted is that, unless they are created with certain programs and validated by people who know how to handle them, they will contain no page breaks. Bookshare has a long-standing rule that all scans must contain page breaks, and when people validate txt files with word processors like MSWord or WordPad and others, the files may be perfectly edited but unacceptable for Bookshare because of the lack of page breaks. Many people don't realize that this problem exists, so they put work into the files while their word processor mangles the formatting without their knowledge. As for the proprietary formats, the reason they are still accepted is that if they contain their images they may be useful in the future as scanning tech improves. However, in actual practice it is most useful for people to submit books in rtf format as you are doing. Bookshare is encouraging this more and more, and when the updated validation instructions come out they will reflect this. This format is almost as universal as txt but it maintains the page breaks that Bookshare requires along with other desirable formatting. So this isn't just an arbitrary poorly thought out change for change's sake. Anyone who can make txt files can make rtf files, and if anyone needs help to learn how to do this they can certainly ask the list or write to John if they aren't on the list. I hope this explains a little. Please don't feel compelled to validate books that don't interest you just because they're in arc format. What I try to do since I have Kurzweil is look at the list and see if any of the kes files appeal to me. If they do I take them, but if not I look for something in rtf that I'd like to work on. Hope this helps a little, Kellie To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.