[bksvol-discuss] Re: Is there anything?

  • From: "Christina" <greensleeves1@xxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Sun, 27 Dec 2009 18:03:11 -0500

Is there anything?Ah!  I had that same thing happen to me when I tried to 
submit a book and one of the proofers I work with couldn't check in a book by 
the same author.
Rob Turner told me this was a duplication issue with some of the authors in the 
data base and that Bookshare was working on it.

This was several weeks ago and I was told it would take two-three weeks to fix.
Christina

  ----- Original Message ----- 
  From: Mayrie ReNae 
  To: bksvol-discuss@xxxxxxxxxxxxx 
  Sent: Sunday, December 27, 2009 5:56 PM
  Subject: [bksvol-discuss] Re: Is there anything?


  Hi Kim,

  Oh, man.  I've had that happen.  I don't know why some books won't upload.  
I've got two books that I can't upload for this same reason.  Engineering was 
working on a fix.  I don't know if it's been implemented yet.  Maybe write to 
support@xxxxxxxxxxxxx and report the problem?  That's my best guess.

  I know it's frustrating.  Wish I had the answer.

  Mayrie





------------------------------------------------------------------------------
  From: bksvol-discuss-bounce@xxxxxxxxxxxxx 
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Kim Friedman
  Sent: Sunday, December 27, 2009 2:54 PM
  To: bksvol-discuss@xxxxxxxxxxxxx
  Subject: [bksvol-discuss] Re: Is there anything?


  Hi, Mayrie, I talked to Ann Parsons who says I should arrow to the book then 
tab over and hit open. This book will not be checked in because an error report 
message pops up, but I have no clue about the nature of the error. I'm stuck. 
Regards, Kim. 



------------------------------------------------------------------------------
  From: bksvol-discuss-bounce@xxxxxxxxxxxxx 
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Mayrie ReNae
  Sent: Sunday, December 27, 2009 1:57 PM
  To: bksvol-discuss@xxxxxxxxxxxxx
  Subject: [bksvol-discuss] Re: Is there anything?


  Hi Kim,

  Yes, once you find the file on your computer, you hit enter on the file name 
to tell the acceptance process to act on that book.

  Mayrie





------------------------------------------------------------------------------
  From: bksvol-discuss-bounce@xxxxxxxxxxxxx 
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Kim Friedman
  Sent: Sunday, December 27, 2009 1:53 PM
  To: bksvol-discuss@xxxxxxxxxxxxx
  Subject: [bksvol-discuss] Is there anything?


  Hi, I'm trying to check in a book and am getting an error message that I 
don't know what to do about. I'm feeling very unsure of myself with the 
procedure? Any help in knowing how to upload would be appreciated. I can get as 
far as selecting a book (i.e., using the ctrl+Shift keys with my left hand and 
the right arrow key with my right hand), but I have a sneaking suspicion I'm 
forgetting something. Do I press Enter when I get to the book? I want to send 
this up and I feel my brain has temporarily turned to Jell-O. Thanks for 
leading me from the wilderness to the promised land. Regards, a befuddled Kim 
Friedman.


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database 4720 (20091227) __________

  The message was checked by ESET NOD32 Antivirus.

  http://www.eset.com


  __________ Information from ESET NOD32 Antivirus, version of virus signature 
database 4720 (20091227) __________

  The message was checked by ESET NOD32 Antivirus.

  http://www.eset.com

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