Smile, if it did happen to me, I would just resubmit the book as "replacement" with better quality and go at that. But indeed, this is an organization on a shoe string, and doing pretty good on that shoe string. Shelley L. Rhodes and Judson, guiding golden juddysbuddy@xxxxxxxxxxxx Guide Dogs For the Blind Inc. Graduate Advisory Council www.guidedogs.com The vision must be followed by the venture. It is not enough to stare up the steps - we must step up the stairs. -- Vance Havner ----- Original Message ----- From: "Mike Pietruk" <pietruk@xxxxxxxxx> To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Wednesday, July 27, 2005 11:55 PM Subject: [bksvol-discuss] Re: Page numbers and headers/footers Julie and Cindy I think that all of us have experienced things like that. The reasons these things happen and cannot be undone is that simply BookShare doesn't have the financial resources to be sufficiently staffed to provide the kind of hands on service that is needed. Hence, with only so many hours in the day and so many projects to do, stuff like this tends to fall in between the cracks. When I start viewing things from this perspective, I accept what happens as not being so negative. In the long-run, these things tend to even out. -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.338 / Virus Database: 267.9.6/59 - Release Date: 7/27/2005