[bksvol-discuss] Re: Plustec opticbook 3600 scanner tech support

  • From: Laura Ann <agapetouchmassage@xxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Sat, 06 Dec 2008 14:18:27 -0600

Thank you ....
I really appreciate this info and will use it if I need it.
Huge thanks!

Laura Ann
At 11:57 AM 12/6/2008, you wrote:

Laura Ann,


Smart Computing
is a magazine published monthly which has a column called:

<Action Editor>

its by-line is:
<Can't seem to get a response from a vendor or manufacturer? If you need help, we're here for you.>
If you continue to have difficulties with your scanner and tech. support, I would recommend contacting the Action Editor and spelling out your problem. It is surprising what a little National level negative press, and digging by someone who gets a pay check to be a pain-in-the-***, can accomplish.
Before someone asks, Smart Computing, is 1 of the magazines available as part of the NLS pilot daisy test. I'm not sure about their web braille offerings. 

hth,

Dave
Contact info for Smart Computing follows:

Editorial Staff

  (800) 544-1264
  Fax: (402) 479-2104

editor@xxxxxxxxxxxxxxxxxx

Smart Computing Editorial Staff
  131 W. Grand Drive
  Lincoln, NE 68521


At 01:06 AM 12/6/2008, you wrote:



hello,
I have had to contact Plustec about the opticbook 3600 scanner at least 4 to 5 times in the past month. 

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