Hi Susan, I could not duplicate the download here. I hope the trouble was a temporary glitch. Regards, Rob Turner email: rob.t@xxxxxxxxxxxx<mailto:rob.t@xxxxxxxxxxxx> ________________________________ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Susan Sent: Wednesday, November 24, 2010 12:24 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Problem Downloading Books Hi Booksharians, Is anyone having trouble downloading books from Bookshare? I have tried to download several and received the message "error 41, content not available to user". Does this mean I have exceeded the number of books allowed or what? Any help will be appreciated! Thanks in advance. Susan