Hi Evan, this sounds like a software problem more than a hardware problem, but
it could be both.
Word may be adding borders to individual pages and individual paragraphs. It
usually does that by picking up hidden codes that are in the rtf from the scan.
I've seen this in older scans, but rarely in recent scans for anyone. I did see
it recently from a scanner who uses Kurzweil and it was a border around a
paragraph.
I'm not sure how to fix it if that's it. The only way I know how to find them
is to go to the pages with the border and then start looking at the various
border options and make sure all of them are turned off. The damn with a
paragraph with a box around it. Look at all the border options for that
paragraph. There is no generic search that I am aware of that lets you find
borders in Word, unfortunately.
I don't know if the borders get stripped out when the books are converted. If
you need an answer from Amanda, it might be a good idea to email her directly
as I'm not sure how often she checks any of the lists.
Judy
Oct 6, 2022 10:19:46 PM Evan Reese <mentat1@xxxxxxxxxxxxxx>:
Hi Larry,To unsubscribe from this list send a blank Email to
I'm copying this to the Volunteer list in case anyone else wants to chime in.
I did drop the scanner a couple weeks ago. I didn't mention that in my
initial message because, besides being a little noisier, the scan quality
seems to be the same, and I can't remember whether the problem started before
or after that. Given the coincidental nature of dropping the scanner and this
problem starting around that time though, I suppose there might be a
connection. I didn't think of it before you mentioned it though.
I didn't intend to drop it of course. I was coming in from outside, and I
didn't notice that the USB cable that I use to plug it into the laptop had
fallen on the floor. It got caught under my chair and when I moved the chair,
before I noticed, the scanner got pulled off the desk. It was pretty loud
when it hit.
So I put it back up and it was a little louder when it scans, and quite a bit
louder when it returns to the ready position or whatever they call that, but
I didn't notice any difference in scan quality. That's why I didn't make any
connection to the scanner. Perhaps I should have, but I didn't.
If you think it really could be a hardware problem, I can hook up another
scanner and see what happens. I need to scan a whole book because there
doesn't seem to be any way of predicting on which page the boxes will start.
But I will do that and see what happens.
I am also curious as to what anyone else might think about your idea of it
being related to the scanner. I can't imagine how it would cause that kind of
issue in a document though.
Evan
On 10/6/2022 10:33 PM, llumpkin@xxxxxxxxxxxxx wrote:
Oh, I forgot. Boy I hope that scanner hasn't gone. It syure does sound likeTo unsubscribe from this list send a blank Email to
some kind of hardware problem. If you can do a scan using windows scan and
see if the image shows up with those problems.
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-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
<bksvol-discuss-bounce@xxxxxxxxxxxxx> On Behalf Of Evan Reese
Sent: Thursday, October 6, 2022 9:31 PM
To: llumpkin@xxxxxxxxxxxxx; bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Problem with Recent Scans
Hi Larry,
I'm using the 4800, not the 3600.
You might remember, I got a 4800 at about half price back in February of
2021.
So that can't be it, unless something in this 4800 is going out already.
It was only slightly used when I got it, but still....
Evan
On 10/6/2022 10:25 PM, llumpkin@xxxxxxxxxxxxx wrote:
Evan, I wonder if that old 3600 is showing its age and maybe something inTo unsubscribe from this list send a blank Email to
the CCD array is going out.
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-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
<bksvol-discuss-bounce@xxxxxxxxxxxxx> On Behalf Of Evan Reese
Sent: Thursday, October 6, 2022 9:16 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Problem with Recent Scans
Hey Guys,
Recently my scans for Lissi have started to develop an anomaly. At some
random page, she starts seeing frames, borders, boxes, around each page,
just one line surrounding each page like a box. It goes on for many pages,
but not necessarily to the end of the book. Each book is different as to
where this phenomenon starts and where it ends. It has begun in the newest
book earlier than the previous ones, which may indicate that whatever it is
is getting worse. It's not a feature of older scans, and she has not seen
it in scans from other people. When we discovered that, it made me think
that something is going on with my laptop, instead of her desktop, although
I cannot imagine what it might be. That's why I'm writing here.
I'm using K1000 version 13.01 to scan these books, and I can find nothing
about borders or boxes in any of the settings. I have not knowingly made
any changes to my laptop in the past few weeks.
I do have MS Word 365 on here, but I never brought any of these books into
it before sending them up to be proofread.
I did try putting a book with this problem through K1000 again, then
Wordpad, but it apparently had no effect.
Just to cover every base I could think of, I've checked and borders are not
set in her Word 2010, which makes sense since these lines around pages do
not appear in other peoples' scans, nor in scans older than a few weeks.
She's proofing one of those I scanned last year and there's no sign of
these boxes or borders.
Two questions:
First, does anyone have any idea what else I can try to get rid of these
things?
Second, does anyone know, (Amanda, I'm thinking of you especially), if a
book is checked in with these lines around some of the pages, what
Bookshare's processing will do with it? Will it choke, or just ignore them,
or remove them?
Thanks for any advice, guys. This is an odd one for sure.
Evan
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