Hi Kim, Tim, and everyone, Tim--I agree that making the renewal link permanent would be a great idea, but, alas, it requires engineering! If only we on the volunteer side were skilled engineers! Sadly, we are not, so we must wait on the people who actually know what they are doing. Kim--I'm glad you remembered when your book was due and I'm sorry you didn't get your pending expiration announcement. That's very annoying but awesome job for remembering. Hopefully this problem will be solved soon. In other words, I think you all have wonderful and helpful ideas, but since they currently require the help of engineering, I think our best bet would be to stick this out a little bit longer until they have fixed the initial problem. We know they are currently working to fix things, so let's see what they come up with and then, once that happens, we'd love your feedback! Thank you all so much for your patience and, as always, for your hard work! Best, Madeleine Linares Volunteer Coordinator Bookshare, a Benetech Initiative 650-644-3459 madeleinel@xxxxxxxxxxxx Join us in celebrating our 10th Anniversary! PS- I talked to our tech support about fixing any jibberish in my post, so this post should look normal. Let me know if not! To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.