Hi. My suggestion would be to completely uninstall the bookshare.org
unpack utility and completely uninstall VRS. Then try installing the
unpack utility first since I think the format changed recently. Try
installing VRS after that. If that still doesn't work, I am out of
ideas. This should eliminate the permission issue in XP. Of course do all
this from your main user account. If you only have one account and do not
have multiple users, don't worry about that. There is no chance that
multiple users use your computer?