[bksvol-discuss] Re: book quality report

  • From: "Sandi Ryan" <sjryan2@xxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Sat, 7 Apr 2012 08:35:51 -0500

You're probably running into the slowness of Bookshare's site. Many times, whatever one does, it takes several minutes for a process to complete, which appears as being "frozen," but isn't. Try walking away after you submit for maybe 5 or 10 minutes and see if it goes through.


Sandi

----- Original Message ----- From: "aidee" <aidee.campa@xxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Friday, April 06, 2012 10:22 PM
Subject: [bksvol-discuss] book quality report


Hello, this is Aidee again. I just have a really quick question. Have any of you had trouble reporting a book quality issue, particularly on the Braillenote? I've tried it both on an Mpower (version 7.5) and on an Apex. On all occasions, once I hit the submit button, nothing happens--it freezes on the Apex and then the text input boxes just disappear altogether. My friends and I haven't been able to figure out what it is, and when I reported this problem last summer, Bookshare basically said that there was no such problem and that it should work on an Apex. Anyway, just wondering. Thank you!

Regards,
Aidee
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