Hi Julia. I haven't tried version 12. One thing that occurred to me though is that you may not have version 12 using all of the same settings you were using in 11. That could account for the difference. I've been told that the recognition is better. I don't know anyone who has upgraded though. You might get a better response by asking on the Kurzweil mailing list. There are instructions for signing up for that on the Kurzweil site. Monica Willyard "The best way to predict the future is to create it." -- Peter Drucker To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.