Amber, Did it work in the past and just stop working? Or did you just install it and it's never worked? If you just installed it, then what operating system are you using, and if you're running XP, are you using multiple accounts? Gerald _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Amber Wallenstein Sent: Tuesday, October 17, 2006 9:41 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] unpacking question Hi all: Every time I try to unpack a bookshare book to my documents, it gives me an error. Basically it says it can not unpack it to my documents, then when it asks me if I want to unpack another book and I say no, it disappears. any thoughts on this mysterious behavior? Amber Book blog: http://community.livejournal.com/book_cuddler/ I have accepted a seat in the House of Representatives, and thereby have consented to my own ruin, to your ruin, and to the ruin of our children. I give you this warning that you may prepare your mind for your fate. John Adams E-Mail: amber.wallens@xxxxxxxxx