Hi Andy, As your UK support base, please give me a call on 10604 792777. It will have been the BIOS update, but I'm sure we'll get you up and running again quite quickly. Please have your serial number to hand when you call. (See Help: About DBT) All the best, George W F Bell, Managing Director Techno-Vision Systems Ltd 76 Bunting Road Ind. Est. NORTHAMPTON, NN2 6EE Tel: 01604 792777 Fax: 01604 792726 e-mail: george@xxxxxxxxxxxxxxxxxxx Web: http://www.techno-vision.co.uk -----Original Message----- From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Andy Jackson Sent: Friday, December 07, 2007 1:38 PM To: Duxuser lists (E-mail) Subject: [duxuser] DBT Win 10.6 re activation error (this may be a double-post - apologies) Just run up Dux 10.6 SR1 and its asking to reactivate...the only thing I can think that caused this was a BIOS update on the server When I try to reactivate I get the following error from the web site SFAIL_DUPLICATE_LOCATION Can someone tell me how to get my networked copy reactivated I've also sent this to Duxbury support Cheers Andy Jackson RNIB College Loughborough Andy Jackson * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * * * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *