[duxuser] Re: Deactivating duxbury
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Mon, 25 Apr 2005 12:51:36 +0100
Hi Ann,
If you go to the Help menu, and select "About DBT", you will
find a "Deactivate" button there.
However, normally you should be able to activate the new one
even before deactivating the old one. (Unless somehow your
existing install count is above 1 or 2)
What exactly is the error message that comes up on the new
one when you try to activate? Is it possible that you have
an active firewall which is preventing the Duxbury Server
talking to your system?
George.
> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx
> [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Ann
Byrne
> Sent: 25 April 2005 12:03
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] Deactivating duxbury
>
> I own a single user license to DBT. Transfering files and
> programs from an older computer to a beautiful new one, I
> cannot activate DBT on the new machine. I believe it has
to
> do with being a single user and trying to activate on a
> second machine. The activation dialog asks if I
understand
> about deactivation, but doesn't tell me how to deactivate
DBT
> on the old babe. Do I have to make a phone call, or is
there
> something to click on the retiring machine in order to
make
> me legal on the new one?
>
> thanks,
>
> ann
>
>
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