I'm inclined to suggest you start with Enabling Techologies in Florida who manufacture the Romeo 25. They should be able to advise you mon some tests to check out the hardware. George. -----Original Message----- From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Andrea Schleicher Sent: 07 December 2011 18:23 To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Embosser Help I am a Teacher using an old Romeo 25 embosser, Dux 10-6, with a MacBook Pro computer. I run Parallels virtual pc software which is how I run my Duxbury. Everything was fine until about a week ago. When embossing, my embosser started quitting on line 12 and shooting through the paper no matter what I tried to emboss. Not sure where the issue is, embosser?, software? cable (parallel printer to USB)?. Any ideas? Thanks for the help. Andrea * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to duxuser-request@xxxxxxxxxxxxx . You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting www.freelists.org . The list archive * is also located there. * Duxbury Systems' web site is www.duxburysystems.com * * * * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to duxuser-request@xxxxxxxxxxxxx . You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting www.freelists.org . The list archive * is also located there. * Duxbury Systems' web site is www.duxburysystems.com * * *