[duxuser] Help with 10.5, Juliet Classic and New Computer
- From: "Paula Henderson" <phende@xxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Mon, 29 Aug 2005 13:45:52 -0600
Hi duxusers;
I hope someone can help. I have been using Duxbury 10.3 and Windows 98 and a
DOS scanner from 15 years ago. This year I tried to condense the amount of
computers on my desk to one so now I have upgraded Duxbury to 10.5, a new
scanner, OpenBook for scanning, but I must have an incompatibility with the
computer and Juliet. I ordered Juliet eight years ago when the other embosser
cost as much to repair as it cost to get a new one. Here are the items I have
done.
1. Global Embosser
Enabling Juliet Classic
Generic Text Only lpt1
margins: 14.44 right
15.04 left
I also have follower the section from Juliet online manual Connecting to your
computer.
I had to upgrade from 10.3 to 10.5 because someone got into my locked drawer
and permanently borrowed some of my software and Duxbury 10.4 was one of the
CDs they borrowed.
I contacted Enabling Technologies and Cheryl Lenaritene sent me an email and I
followed it as directed.
I contacted Duxbury support three times with no response at all as of yet. I am
a bit disappointed in the response time.
The only thing I have not tried is a new parallel cable to see if there is a
problem there, but I am waiting for our tech personnel to get back to me with
that since all the cables have to be purchased through them.
What can you recommend for an embosser when you tell it to emboss a document it
embosses one line with symbols in no readable order. An that is all I get for
any size document.
Can anyone out there give me some suggestions because I have things I need to
get completed for my students and little time to get them done in. Guess
Perkins needs to get put to use. What am I doing wrong to get things to work
together well?
Paula Henderson, TVI
Wheatland, WY
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