[duxuser] Re: Help with DBT 10.5
- From: Betsy Whitney <brailleit@xxxxxxxxxxxxx>
- To: duxuser@xxxxxxxxxxxxx
- Date: Fri, 24 Feb 2006 09:00:05 -1000
Carmela,
I would call tech support at 978-692-3000. I don't use Window Eyes but
maybe someone at Duxbury can help you. They are on Eastern Standard Time.
All the best...
Betsy
At 06:03 AM 2/24/2006, you wrote:
Thank you, Betsy,
I have Window-Eyes 5.0, Microsoft Office 2003, DBT 10.5 and Juliet Classic.
The problem started about six months ago and it continues even after I
reinstalled the software.
This is the problem:
I import or write a document in DBT, I press the arrow down, WE read the
first line but it misses the first letter which I can fix it by maximizing
the Child-System.
When I translate the document and press the arrow down, WE is
silent. I maximize the Child-System and WE reads the line in braille. I
use the document restore and it is silent again. I maximize the system
and then I can read the full line but if I want to read by letters, I
have to enter a blank line before the first.
I am still doing my work, but it is very frustrating to repeat this
routine every time I translate a document. I don't know what to do.
Carmela Morrison
(INDY BRAILLE WORKS)
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