[duxuser] Re: Need assistance from Duxbury
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Thu, 13 Jan 2011 17:51:54 -0000
Hi Robin,
The same rules usually apply as described in Help: Miscellaneous: USB
Embossers, except that you apply Serial where it refers to parallel.
George.
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of
Robin.Gerhardt@xxxxxxxxxxxxxxxxxxx
Sent: 13 January 2011 16:05
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Need assistance from Duxbury
I went to the Duxbury website last week and sent a request for
assistance but haven't heard back.
I purchased a Serial/USB connector cable for my Romeo Pro 50 embosser
but can't seem to get it to communicate correctly. Can someone give
me the name and email for the person at Duxbury that can help me with
this? My laptop "recognizes" the cable/embosser when I plug it in,
but when I tell a document to emboss nothing happens.
Thank you so much.
I can be reached off-list at: Robin.Gerhardt@xxxxxxxxxxxxxxxxxxx
Stay warm out there!
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