Thanks, I'll try that. ----- Original Message ----- From: Steve Dresser To: duxuser@xxxxxxxxxxxxx Sent: Thursday, September 14, 2006 4:33 PM Subject: [duxuser] Re: Resetting Juliet to defaults Don, I didn't save the message I sent, so I'm not sure what happened. My guess is that I gave you the wrong sequence for entering the Service Menu. To enter the Service Menu, type 0.0E. After you finish the rest of the sequence, you have to exit the menu by entering 1E. The printer will then reset itself. Steve On Thursday 9/14/06 16:23 dhansen@xxxxxxx wrote: >Hello: > >I tried to reset one of our Juliets using Steve's directions. When >I got to the 95 E, it made the error noise, and I couldn't go any >further. Any ideas? > >Thanks > >Don > * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *