[duxuser] Re: Updating firmware on an Index Basic-S model!
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Fri, 6 Mar 2009 10:02:34 -0000
Hi Paul,
Speaking here as a long standing Index as well as a Duxbury dealer, my
advice is that if it's not broken, don't try to fix it. I know that
10.31 firmware is a good version, and should work OK with DBT.
As regards DBT talking to the Index, the chances are that you may not
have selected the embosser correctly in DBT's Global: Embosser Setup
module. Select the embosser, and click "Modify". You will be
presented with three tabs. "General", "Device Settings" and
"Advanced".
In the General tab, select the "Printer" radio button, and from the
drop down list of printers beside that, select your Index printer from
the list of printers on your system.
Now select the Device Settings tab. There is an "Embosser Version"
drop down list box. Select "Version III (ROM 10.25 or newer)" Click
O.K.
You should be back at the initial Embosser Setup dialog where you can
now select the correct size of paper being used. Click O.K.
Test by creating a NEW, short document, translating and embossing.
George.
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Mailing Lists
Sent: 06 March 2009 09:26
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Updating firmware on an Index Basic-S model!
Hi All,
I am new to this list and also will tell you that my braille knowledge
is very basic only extending as far as knowing the alphabet and a few
words. I am currently setting up a seven year old index basic-s
printer for someone and am having a few problems withit.
Firstly I just wanted to know if the firmware onit is up to date.
Currently it is announcing that it has firmware 10.31. I can update
the firmware if necessary but if someone more knowledgable on here
could enlighten me on this it would be great.
My next problem is that I have installed a demo of the latest Duxbury
on the printer. I have attempted to make all the necessary settings
changes but I am sure I don't have it mastered by any means. I have
installed the printer drivers using the index utility for doing so. I
have also installed win braille 5.0 and it does print out pages but
when I try and get duxbury to print off pages, it just sits there
after I translate and invoke the embosser command.
I know I must have the correct drivers installed as I also downloaded
a copy of win Braille 5 and while I don't think its producing proper
output on my Braille paper it is nevertheless responding to my command
to emboss. When the sheet is printed off it just has some Braille
characters printed on it either on the top middle of the page or left
top side of the paper.
The file I am printing off for a test run is just three lines of
Braille. The first two lines have 9 characters each of the alphabet
and the third line has eight. Each character has a double space
between it and the next one.
Any help would be greatly appreciated.
Many thanks in advance,
Paul.
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