[duxuser] Re: Versapoind duo with duxbury

  • From: Marjorie Arnott <marnott@xxxxxxxxxxxxxxx>
  • To: duxuser@xxxxxxxxxxxxx
  • Date: Mon, 04 Aug 2003 15:33:33 -0700

Hi Don:

        I hope you can find somewhere else than Freedom Scientific to check out
the embosser, or better still if anyone on the list can help. However, I
would strongly advize not sending the embosser to Computer Assistive
Technologies in Florida. I bought a refurbished Versapoint from them in
February; had it only two weeks when it started having problems. It was
sent back on June 5, and to this date, still haven't heard from them. I
have sent numerous emails, left numerous calls to no avail. At this point
if I had the embosser I would rather pay 700 dollars to Freedom Scientific
than not to have my embosser at all and wonder if I will ever get it back.
Like you I don't know where to turn in this situation. This company
advertises they have a ten day turn-around, guess ten days is much longer
in Florida than here in Arizona.
        Best of luck.
        Marjorie
        marnott@xxxxxxxxxxxxxxxx 


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