Hello Ann.
I would like to do some troubleshooting with you. I will send you a
message off list.
All the best,
Caryn
On 10/1/2018 11:04 PM, Ann Foxworth wrote:
Hello Caryn
I have been entering codes for around 20 years, using the control left bracket or f9, and could easily read the code I had just entered. That is not the case now. I played around with changing fonts and views today, but nothing solved my problem. With codes revealed, when I arrow around in a print or braille document, jaws doesn’t read the words or all the codes. I have another computer that has never had DBT installed and I would like to install 12.3 just to see if there is any difference. I’ve always had help with installing DBT, and one area is confusing to me. Computer name. What is that? Where should I look for it? Thanks for your help.
Ann Foxworth
*From:*duxuser-bounce@xxxxxxxxxxxxx <duxuser-bounce@xxxxxxxxxxxxx> *On Behalf Of *Caryn Navy
*Sent:* Monday, October 1, 2018 9:53 PM
*To:* duxuser@xxxxxxxxxxxxx
*Subject:* [duxuser] Re: problems with DBT 12.3 and jaws
Hello Ann.
Roger Newall is quite correct in his description about inserting codes.
In the View menu, press Enter on the new font choice that you want, be it Braille Font or SimBraille Font. Or without going to the View menu, you can just press Control+F6 for Braille or Control+F7 for SimBraille.
Now to the issue about JAWS repeating lines when you arrow around. I know that can happen when you arrow up or down in a braille document and you are very far into the document. I just duplicated this by arrowing up and down 400 pages into a braille document.
Sincerely,
Caryn
Caryn Navy
Duxbury Systems, Inc.
On 10/1/2018 2:45 PM, Ann Foxworth wrote:
I’m running windows 10 on a laptop with jaws 18 and DBT 12.3. I
had the same problem with 12.2 and 12.1 as well. When I type
control plus left bracket, the brackets are not on the screen for
me to enter my code between them. At least, if they show on the
screen, jaws is not announcing them. Where they should be, I’m
finding blank spaces. If I type in a code anyway, DBT says my
codes were not entered properly. Also, as I arrow down or right or
left, every line is repeated by jaws at least twice and sometime
the cursor will not move at all. I checked the view settings and
both full page and print font are checked. I tried to uncheck
print font but there is apparently no way to perform that action.
Does anyone have any ideas what might be going on?
Ann Foxworth
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