Hi Dominique
Like you mine was very unresponsive last week. I did a reset and still
encountering the same issue sometimes.
I just unplug it when that happens and she works again. Definitely not worth
doing another reset.
All The Best,
Ken
On 22 Jul 2023, at 13:53, Dominique Farrell <dominiqueafarrell@xxxxxxxxx>===========================================================
wrote:
This is still happening after following these instructions from Google and
"RESETTING YOUR DEVICE & NOW IN SET UP MODE". What do I do now. This is an
Echo Dot 5th generation.
1. Power Cycle Your Alexa Device. ...
2. Check the Microphone on Your Alexa Device. ...
3. Check Wi-Fi Connection Signal Strength. ...
4. Speak Clearly to Your Alexa Device. ...
5. Change Your Alexa Device Wake Word. ...
6. Update Your Alexa Device.
What's power cycling your device mean?
I turned off the modem and back on again after 5 minutes and still no joy!
The microphone is "ON"
Has anyone encountered this?
Thank you!
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