Saturday 14th Jan 2023
There were 10 participants today.
On a cold, windy January morning all were in lively form.
There were apologies from three participants.
Ken finds that the iPhone or iPad sends back a follow-up response to emails
which have not requested any follow-up. After some discussion, the meeting
thought that there might be some keywords in the message that imply that a
follow-up might be needed.
There is a switch in the mail settings to turn follow-up suggestions off
which might prevent this happening.
Ken noted that he gets a reminder from some emails checking whether he has
forgotten an attachment with the email even though he had no intention of
attaching anything. again, this does not always happen and appears to be a
random occurrence.
Martin reminded the meting that there is a need to contact Microsoft
pointing out that Soundscape is an essential tool for Blind walkers and is
going to make life very difficult when it is withdrawn in June 2023. The
meeting asked that each member send an individual message to
sounscape@xxxxxxxxxxxxx
and to
labs@ ncbi.ie
to show a full outcry from users who wish the app to be continued.
individuals must respond - not organisations.
Stuart mentioned the Immersive Reader tool in Microsoft Edge. This was new to
many members and he explained that it makes reading on the device screen
easier
Here is a useful link giving a fuller description:
https://support.microsoft.com/en-us/topic/use-immersive-reader-in-microsoft-e
dge-78a7a17d-52e1-47ee-b0ac-eff8539015e1
Jackie has a running battle with the Bank of Ireland who use a frustrating
two-factor system to maintain strong customer authorisation. The procedure
involves a double-tap-and-hold with voiceover which often misses and cannot
be completed before the verification times out. Jackie and Ken both find that
this takes several repeated attempts before it can be successfully completed.
Jackie is in contact with the Banking team and has established a firm
connection within the Bank who assure her that the Bank will accommodate
"vulnerable" clients such as those with a visual impairment. The Bank has
stated that it undertakes the risk of removing strong customer authentication
for names on the vulnerable person list. However, no-one should accept this
verbal undertaking unless the Bank puts it in writing.
If all visually impaired customers would write to the Bank's complaints
department to ask for this written commitment, it would help to encourage the
Bank to give this written undertaking.
Pat noted that the Bank has obligations under the central bank code of
practice and the UN Convention On The Rights Of People With Disabilities.
Setting alerts on IOS devices came next. The priority and sequence of alerts
caused confusion for some as to when the first alert would be heard and when
the second alert would be heard. It turned out that the alerts are displayed
in reverse order. The shortest alert must be entered in as number 1 and alert
from a day or any earlier time before the meeting must be entered as alert 2.
This sequence can be given some logic if viewed from the time of the event,
i.e., the alert closest to the event time is no. 1 and the alert earliest
from the event is no. 2.
It appears that people cannot remove ancient alerts.
Stuart finds that alerts that he has definitely deleted come back when he
restarts the phone.
Jackie, our Alexa expert, described how Alexa will set an alert if requested
as a full suggestion, for example, "Call me at 11 o'clock on the fourth of
January".
The meeting struggled to understand when the mobile phone is using 4g or 5g.
Some suggestions involved going into mobile settings on the iPhone and
selecting 5g. If the signal is poor, then 5g is not available.
"WiFi Calling" was new for some members and, when enabled, is invoked when
the data stream is poor.
Here are some notes on how to set up WiFi Calling on an iPhone
Make sure that WiFi is toggled on and that iOS 11.2 or higher is installed.
1. In your iPhone's settings, go to Cellular.
2. Select WiFi Calling.
3. Toggle on the "WiFi calling on this iPhone" switch.
4. Select "Enable" when you see the popup.
5. Follow the instructions to register your emergency address and accept
Terms and Conditions.
One additional tip: if you would like for your iPhone to default to calling
over WiFi while roaming internationally, toggle on the "Prefer WiFi While
Roaming" switch.
More info: https://www.xfinity.com/support/articles/WiFi-calling-on-iphone
data too poor picks up from WiFi.
The meeting ended.
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@xxxxxxx
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