Thanks, Ken!
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@xxxxxxx
-----Original Message-----
From: fb-exchange-bounce@xxxxxxxxxxxxx <fb-exchange-bounce@xxxxxxxxxxxxx> On
Behalf Of Kenneth Walsh
Sent: Saturday, January 14, 2023 9:35 PM
To: fb-exchange@xxxxxxxxxxxxx
Subject: [fb-exchange] Re: Cork meeting 4/1/2023
Cearbhall
A fantastic report of everything.
All The Best,
Ken
On 14 Jan 2023, at 21:30, Cearbhall O'Meadhra <cearbhall.omeadhra@xxxxxxx>===========================================================
wrote:
Saturday 14th Jan 2023
There were 10 participants today.
On a cold, windy January morning all were in lively form.
There were apologies from three participants.
Ken finds that the iPhone or iPad sends back a follow-up response to
emails which have not requested any follow-up. After some discussion,
the meeting thought that there might be some keywords in the message
that imply that a follow-up might be needed.
There is a switch in the mail settings to turn follow-up suggestions
off which might prevent this happening.
Ken noted that he gets a reminder from some emails checking whether he
has forgotten an attachment with the email even though he had no
intention of attaching anything. again, this does not always happen
and appears to be a random occurrence.
Martin reminded the meting that there is a need to contact Microsoft
pointing out that Soundscape is an essential tool for Blind walkers
and is going to make life very difficult when it is withdrawn in June
2023. The meeting asked that each member send an individual message to
sounscape@xxxxxxxxxxxxx
and to
labs@ ncbi.ie
to show a full outcry from users who wish the app to be continued.
individuals must respond - not organisations.
Stuart mentioned the Immersive Reader tool in Microsoft Edge. This was
new to many members and he explained that it makes reading on the
device screen easier
Here is a useful link giving a fuller description:
https://support.microsoft.com/en-us/topic/use-immersive-reader-in-micr
osoft-e
dge-78a7a17d-52e1-47ee-b0ac-eff8539015e1
Jackie has a running battle with the Bank of Ireland who use a
frustrating two-factor system to maintain strong customer
authorisation. The procedure involves a double-tap-and-hold with
voiceover which often misses and cannot be completed before the
verification times out. Jackie and Ken both find that this takes several
repeated attempts before it can be successfully completed.
Jackie is in contact with the Banking team and has established a firm
connection within the Bank who assure her that the Bank will
accommodate "vulnerable" clients such as those with a visual
impairment. The Bank has stated that it undertakes the risk of
removing strong customer authentication for names on the vulnerable
person list. However, no-one should accept this verbal undertaking unless the
Bank puts it in writing.
If all visually impaired customers would write to the Bank's
complaints department to ask for this written commitment, it would
help to encourage the Bank to give this written undertaking.
Pat noted that the Bank has obligations under the central bank code of
practice and the UN Convention On The Rights Of People With Disabilities.
Setting alerts on IOS devices came next. The priority and sequence of
alerts caused confusion for some as to when the first alert would be
heard and when the second alert would be heard. It turned out that the
alerts are displayed in reverse order. The shortest alert must be
entered in as number 1 and alert from a day or any earlier time before the
meeting must be entered as alert 2.
This sequence can be given some logic if viewed from the time of the
event, i.e., the alert closest to the event time is no. 1 and the
alert earliest from the event is no. 2.
It appears that people cannot remove ancient alerts.
Stuart finds that alerts that he has definitely deleted come back when
he restarts the phone.
Jackie, our Alexa expert, described how Alexa will set an alert if
requested as a full suggestion, for example, "Call me at 11 o'clock
on the fourth of January".
The meeting struggled to understand when the mobile phone is using 4g or 5g.
Some suggestions involved going into mobile settings on the iPhone
and selecting 5g. If the signal is poor, then 5g is not available.
"WiFi Calling" was new for some members and, when enabled, is
invoked when the data stream is poor.
Here are some notes on how to set up WiFi Calling on an iPhone
Make sure that WiFi is toggled on and that iOS 11.2 or higher is installed.
1. In your iPhone's settings, go to Cellular.
2. Select WiFi Calling.
3. Toggle on the "WiFi calling on this iPhone" switch.
4. Select "Enable" when you see the popup.
5. Follow the instructions to register your emergency address and
accept Terms and Conditions.
One additional tip: if you would like for your iPhone to default to
calling over WiFi while roaming internationally, toggle on the "Prefer
WiFi While Roaming" switch.
More info:
https://www.xfinity.com/support/articles/WiFi-calling-on-iphone
data too poor picks up from WiFi.
The meeting ended.
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@xxxxxxx
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