I'm not sure I want AI handling my Microsoft accessibility issues but at
least the below states a live person can be requested. Thought the list
might be interested in the below announcement.
Alan Lemly
Begin forwarded message:
We are excited to announce a new feature for Be My Eyes Specialized Help: Microsoft's Disability Answer Desk is now powered by Be My AI.
The introduction of Be My AI to Microsoft’s offering on Be My Eyes opens the door to a revolutionary new way to get immediate assistance through Specialized Help. To visit Microsoft’s profile, open the Be My Eyes app, and navigate to Specialized Help. Here you can select “Technical” and click on Microsoft to open their profile on Be My Eyes. You can now tap on the new “Chat with Be My AI” button on Microsoft’s profile and ask any question through a text message! Blind users of Be My Eyes will always have the option to use traditional human conversations with a Microsoft agent.
Whether you need to set up your new Microsoft account, reboot your laptop, or install and update software, Microsoft’s AI-Powered Disability Answer Desk can assist you with a number of tasks. This new service from Microsoft on Be My Eyes is available to all iOS users and is coming soon for Android devices. You can reach out to Microsoft’s AI-Powered Disability Answer 24/7 from over 150 countries worldwide. The service is currently available in English.
You can learn more about Microsoft’s AI-Powered Disability Answer Desk on our new blog post Introducing Microsoft's AI-Powered Disability Answer Desk on Be My Eyes <http://emails.bemyeyes.com/r/3e73b3df9979cfdaa7cc97c08?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czo1OiJlbWFpbCI7aToxO2k6NDc7fXM6NToiZW1haWwiO2k6NDc7czo0OiJzdGF0IjtzOjIyOiI2NTU0ZGRhNTEwNDQ5Mzc1MDM0Mzk3IjtzOjQ6ImxlYWQiO3M6NzoiMTA4NzkwNiI7czo3OiJjaGFubmVsIjthOjE6e3M6NToiZW1haWwiO2k6NDc7fX0%3D&;>
PS: Do you know someone who can benefit from this new service? Make sure to forward this email to them and invite them to join Be My Eyes!
Best,
Mike Buckley, Be My Eyes CEO