Ah. Thank you for these instructions. I did uninstall and reinstall the app and
that worked, but I’ll need to know this when I finish my current book and get
ready to move on. I appreciate the help.
On Apr 9, 2017, at 10:15 PM, Grant Hyde <gchyde@xxxxxx> wrote:
hi, when you are in your library tap the device button just to the right of
the cloud button. You will be on the delete link and you should tap that. At
the far left next to the book you have stuck in your player is a second
delete button tap that button as well. Your book should now be deleted from
the player. If your player is empty in the device mowed everything is good.
Go back to the cloud library choose the book you want to read and double tap
it. If everything is going right your book should be downloading and you can
tap it again and played now. If this doesn't work and after you reinstall the
software it does not work I suggest that you call customer support to see if
they can give you any assistance. Good luck Directly
Sent from my iPhone
On Apr 9, 2017, at 3:11 PM, Tracy Duffy <tracyduffy@xxxxxxxxx> wrote:************
Thanks. I hope so. Haven’t had a chance to try yet but will do it soon.
On Apr 8, 2017, at 9:52 PM, Amber Wallenstein <amber.wallens@xxxxxxxxx>
wrote:
I would try to uninstall the app and reinstall. I think that will fix your
problem.
Amber
Sent from my iPhone
On Apr 8, 2017, at 8:14 PM, Tracy Duffy <tracyduffy@xxxxxxxxx> wrote:************
Ok. That’s what I thought should happen, but it doesn’t change. When I
choose the player, the same old book stays in there. I even tried going to
that particular book and marking it as finished but it won’t get out of
the player. Should I uninstall and reload the app do you think?
On Apr 8, 2017, at 4:27 PM, Amber Wallenstein <amber.wallens@xxxxxxxxx>
wrote:
When you open the app, at the top of the page you should see something
that says cloud. If you double tap on that, it will show you all of the
books in your library. Go ahead and pick the one you want, and a double
tap on it. Then that one will be the one it plays.
Hope this helps.
Amber
Sent from my iPhone
On Apr 8, 2017, at 4:22 PM, Tracy Duffy <tracyduffy@xxxxxxxxx> wrote:************
I’m trying to use the audible app on my iPhone for the first time in a
good year or more. There is a book still in the player from before and
I can’t figure out how to make it go away and start playing a different
book. Can anyone help with this? Thanks.
************
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