There is an Apple store app. I would think if you actually go in to the store they will do it online for you. I am in London and find my local Apple store at Brent Cross very helpful. Covent Garden and Regent Street stores also very helpful. There is the option of simply taking your machine in and leaving it to be looked at or waiting in a queue or making a time in store and doing other shopping to fill in the time until your appointment. -original message- Subject: [mac4theblind] How to book an apple appointment on line From: Daniel <venables134@xxxxxxxxxxxxxx> Date: 15/01/2015 1:10 pm Hi all, basically, how dose one book an apple appointment on line with VoiceOver? Here's the situation: I think I an having a battery issue with my iPhone five so I rang my local apple store at blue water over here in the uk and they said that I needed to actually make an appointment on line. So, if anyone can tell me how I go about this with VoiceOver, I would be most grateful. Thanks you. Daniel ************ You are subscribed to the mac4theblind mailing list. The url for this list, where one can unsubscribe or make any changes to their list subscription is: //www.freelists.org/list/mac4theblind The list archive is located at //www.freelists.org/archive/mac4theblind/ All emails intended for the list owner can be sent to: john@xxxxxxxxxxxxxxxxxx ************ You are subscribed to the mac4theblind mailing list. The url for this list, where one can unsubscribe or make any changes to their list subscription is: //www.freelists.org/list/mac4theblind The list archive is located at //www.freelists.org/archive/mac4theblind/ All emails intended for the list owner can be sent to: john@xxxxxxxxxxxxxxxxxx