hi flor, that seems to have done the job, word is opening up very quick now.i seem on that list there are other things that have the word normal init, for instance, tillda dollar normal. well this is what it sounds like.
many thanks susan----- Original Message ----- From: "Flor Lynch" <florlync@xxxxxx>
To: <vip_students@xxxxxxxxxxxxx> Sent: Wednesday, September 28, 2011 3:26 PMSubject: [vip_students] If you need to Delete the normal.dot template file (OS Windows Xp)
i wrote these instructions, responding on another list a few years ago. here's what you can do. In Windows XP: Windows Explorer: Go to C: then hit d for Documents and Settings; open it with right-arrow; look for your computer user name, and expand the folderwith right-arrow: Application Data, expand; down to Microsoft, expand; downto templates, and then tab into the list view. At that point, if you hit the letter n you will highlight "normal.dot", or hit n until you do. Then, delete that file. Word creates a fresh normal.dot the next time you open it. (Follow the precise file path, or you won't get there.)
-- I am using the free version of SPAMfighter. We are a community of 7 million users fighting spam. SPAMfighter has removed 1762 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message