Comes down to this thing of the number of lives one has for a screen reader. The key Tony should have from the time of purchase, it may be on a CD or if he has the origional packaging. I don't know who the Rep for Freedom Scientific is in Ireland but in the UK it is Sight & Sound if Tony needs to get them to activate the key again. I hear many of these companies are getting very difficult about giving these so-called 'lives'. Finally I think the activation of the Key is to be found by going in to the Help Menu and following that little Wizzard where the key is inserted. I usually cut and paste the key from Word. ----- Original Message ----- From: albertBrown To: vip_students@xxxxxxxxxxxxx Sent: Friday, March 08, 2013 1:23 PM Subject: [vip_students] Re: Jaws Gone to 40 Minute Mode Hello Tony, unfortunately when you change hardware on your computer jaws thinks this is a new computer so from my experience you have to reinstall another jaws key. Bert ----- Original Message ----- From: tony sweeney To: the students list Sent: Friday, March 08, 2013 12:31 PM Subject: [vip_students] Jaws Gone to 40 Minute Mode Afternoon Paul and all, We installed extra ram on my work networked PC and immediately a message came up that Jaws is running in 40 minute mode which it hadn't ever before. I am of course using an authorized version of Jaws 12. Anyone who can definitively assist here it would be great. Tony Sweeney