That's useful to know and we've been on to NCBI head office too where we purchased Jaws and they have given us instructions so we go online now. Thanks, Tony Sweeney ----- Original Message ----- From: albertBrown To: vip_students@xxxxxxxxxxxxx Sent: Friday, March 08, 2013 1:54 PM Subject: [vip_students] Re: Jaws Gone to 40 Minute Mode hello Tony, you can check how many keys you have left by clicking on the link below. and it is possible to reactivate your three keys. Bert www.fsactivate.com ----- Original Message ----- From: tony sweeney To: vip_students@xxxxxxxxxxxxx Sent: Friday, March 08, 2013 1:29 PM Subject: [vip_students] Re: Jaws Gone to 40 Minute Mode Ouch then I best get on to the provider. Thanks Bert. Tony Sweeney ----- Original Message ----- From: albertBrown To: vip_students@xxxxxxxxxxxxx Sent: Friday, March 08, 2013 1:23 PM Subject: [vip_students] Re: Jaws Gone to 40 Minute Mode Hello Tony, unfortunately when you change hardware on your computer jaws thinks this is a new computer so from my experience you have to reinstall another jaws key. Bert ----- Original Message ----- From: tony sweeney To: the students list Sent: Friday, March 08, 2013 12:31 PM Subject: [vip_students] Jaws Gone to 40 Minute Mode Afternoon Paul and all, We installed extra ram on my work networked PC and immediately a message came up that Jaws is running in 40 minute mode which it hadn't ever before. I am of course using an authorized version of Jaws 12. Anyone who can definitively assist here it would be great. Tony Sweeney