Hi Tom, Loretta has done a fine job in informing you of the reasons you need programs such as "Spybot and Ad-Aware". Now here are the direct downloads for those two programs. Just click on the links below to start the downloading process and when they begin to download if you use your tab key, one of the choices will be "Run". Hit enter on this and pretty soon afterwards each of the programs will begin to install themselves. Just folllow the prompts to complete the installation process. Spybot: http://www.jfwlite.com/spybotsd14.exe Ad-Aware: http://www.jfwlite.com/aawsepersonal106.exe Note here are the scripts you need to install in jaws for to use Ad-aware as it tends not to be so screen reader friendly without the scripts. http://www.accessibleprograms.com/adaware/adaware_scripts_1.3.exe Just run this little download and it will install the jaws scripts in the correct location. Paul.