[vip_students] Re: internet explorer and add ons problems

  • From: "Edel Carey" <careyedel@xxxxxxxxxx>
  • To: <vip_students@xxxxxxxxxxxxx>
  • Date: Tue, 29 Apr 2008 22:12:46 +0100

Hi Eleanor

I am really sorry for you going through that trauma tonight.  I do not have a 
guide dog but I had a lovely golden lab for 16 years and yes I know the 
heartache.  I offer you my condolence.

It is a pdf file that I am trying to open and I have adobe reader 7.0.9 and 
adobe acrobat 5.0 installed.  Not sure which is which.  Perhaps I need to 
update or upgrade.

Edel..
  ----- Original Message ----- 
  From: Eleanor Burke 
  To: vip_students@xxxxxxxxxxxxx 
  Sent: Tuesday, April 29, 2008 9:32 PM
  Subject: [vip_students] Re: internet explorer and add ons problems


  It's obviously a pdf file that you are trying to open.  Unfortunately I 
sometimes get this too but when I give it a go again it works out OK.  What 
version of Adobie Acrobat Reader are you using?  Are you familiar with PDF 
files?

  I am feeling very sad tonight as I had to have my little guide Dog Pedro 
(retired) put to sleep today.  He was 12 years and 7 months and had been with 
me for 10 years and 8 months.  Those of you who have guide dogs will know what 
a heartbreak this is.  They do such a wonderful job.  Where owould we be 
without them?

  Eleanor
    ----- Original Message ----- 
    From: Edel Carey 
    To: vip_students@xxxxxxxxxxxxx 
    Sent: Tuesday, April 29, 2008 9:23 PM
    Subject: [vip_students] internet explorer and add ons problems


    Hi again

    I'm trying to open a file from a government website and I keep getting the 
following message

    internet explorer has encountered a problem with an add-on and needs to 
close.  
    The following add-on was running when this problem occurred.  
    Add on name: AcroPDF.dll
    Company Name: Adobe Systems Incorporated
    Description: Adobe PDF Browser Control

    I also had this problem a few weeks ago with the tipperary institute 
website.  There is an option to learn more about add-ons in the box but my pc 
freezes at that point.

    Anyone any suggestions.  I feel it might be something to do with my 
firewall or protection.

    Cheers

    Edel..


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