[vip_students] Re: internet explorer and add ons problems

  • From: "Edel Carey" <careyedel@xxxxxxxxxx>
  • To: <vip_students@xxxxxxxxxxxxx>
  • Date: Wed, 30 Apr 2008 00:03:29 +0100

Hi Flor

I did not pay for any adobe downloads. They must have been installed when I got the computer. I don't remember ever downloading any adobe software. (I'd blame the kids only I can't imagine adobe being any advantage to games:)I'm not sure what the difference is between the two. I just found them when I looked in control panel. I will follow your instructions and let you know of the outcome.

Thank you for your reply


Edel..

----- Original Message ----- From: "Flor Lynch" <florlync@xxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Tuesday, April 29, 2008 11:28 PM
Subject: [vip_students] Re: internet explorer and add ons problems


Hi Edel,

I don't think you should have two versions of Adobe running on your
computer. Is your Adobe Acrobat 5 only a reader? (Did you have to pay for
it, can it write anything?  Or is it just the free reader version?)  If it
is only a reader, then the rest of this message applies.  It should have
been uninstalled when you or whoever
were upgrading to version 7.  I might remove version 5 - through Control
Panel, Add/Remove - and then reinstall version 7 if you still have the .exe file on your computer. If not, then I might upgrade from Adobe Reader 7 to Adobe Reader 8 (where it is at the monent), via the Web site; and, following
Adobe's recommendations there, take care to uninstall version 7 before
installing version 8.

----- Original Message ----- From: "Edel Carey" <careyedel@xxxxxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Tuesday, April 29, 2008 10:12 PM
Subject: [vip_students] Re: internet explorer and add ons problems


Hi Eleanor

I am really sorry for you going through that trauma tonight. I do not have
a guide dog but I had a lovely golden lab for 16 years and yes I know the
heartache.  I offer you my condolence.

It is a pdf file that I am trying to open and I have adobe reader 7.0.9 and
adobe acrobat 5.0 installed.  Not sure which is which.  Perhaps I need to
update or upgrade.

Edel..
----- Original Message ----- From: Eleanor Burke
 To: vip_students@xxxxxxxxxxxxx
 Sent: Tuesday, April 29, 2008 9:32 PM
 Subject: [vip_students] Re: internet explorer and add ons problems


 It's obviously a pdf file that you are trying to open.  Unfortunately I
sometimes get this too but when I give it a go again it works out OK. What
version of Adobie Acrobat Reader are you using?  Are you familiar with PDF
files?

 I am feeling very sad tonight as I had to have my little guide Dog Pedro
(retired) put to sleep today.  He was 12 years and 7 months and had been
with me for 10 years and 8 months.  Those of you who have guide dogs will
know what a heartbreak this is. They do such a wonderful job. Where owould
we be without them?

 Eleanor
----- Original Message ----- From: Edel Carey
   To: vip_students@xxxxxxxxxxxxx
   Sent: Tuesday, April 29, 2008 9:23 PM
   Subject: [vip_students] internet explorer and add ons problems


   Hi again

   I'm trying to open a file from a government website and I keep getting
the following message

   internet explorer has encountered a problem with an add-on and needs to
close.
   The following add-on was running when this problem occurred.
   Add on name: AcroPDF.dll
   Company Name: Adobe Systems Incorporated
   Description: Adobe PDF Browser Control

   I also had this problem a few weeks ago with the tipperary institute
website.  There is an option to learn more about add-ons in the box but my
pc freezes at that point.

   Anyone any suggestions.  I feel it might be something to do with my
firewall or protection.

   Cheers

   Edel..


------------------------------------------------------------------------------


 No virus found in this incoming message.
 Checked by AVG.
 Version: 7.5.524 / Virus Database: 269.23.6/1403 - Release Date:
29/04/2008 07:26





--
No virus found in this incoming message.
Checked by AVG.
Version: 7.5.524 / Virus Database: 269.23.6/1403 - Release Date: 29/04/2008 07:26




Other related posts: