Dear Susan, Open an IE window. Press Alt+V and then T. You should be in the Toolbars menu. Use the up and down arrows to scroll through the list. Active toolbars should have a check after their name. To turn off an active toolbar, arrow down to it and press Enter. If you want to remove the Google or Yahoo toolbar, open the Add/Remove Programs control panel, scroll down through the entries by pressing Down Arrow until you find the appropriate item and press Tab until you hear Remove and press Space, HTH, John