I would go to start and then to Windows update. Eleanor -original message- Subject: [vip_students] updating windows xp From: "Kathleen Doyle" <ktdoyle@xxxxxx> Date: 19/07/2010 4:33 pm Recently, there was an e-mail on the list advising those of us who still use Windows XP to update from service pack 2 to to service pack 3. Could anyone tell me how this is done? Thanks in advance. Kathleen Doyle.