If PSS determines that the failure is due to a bug in Microsoft code (either in Windows or in the test) then the fee is waived. -----Original Message----- From: wdmaudiodev-bounce@xxxxxxxxxxxxx [mailto:wdmaudiodev-bounce@xxxxxxxxxxxxx] On Behalf Of Eugene Muzychenko Sent: Wednesday, October 26, 2011 11:27 PM To: Matthew van Eerde Subject: [wdmaudiodev] Re: WLK tests behave VERY strange Hello Matthew, > Please open a support case with Product Support Services for that failure. > http://msdn.microsoft.com/en-us/windows/hardware/gg487530.aspx What type of support do you mean? On this page, I see only a fee-based support offer from MS, other options are related to forums, MSDN, KB etc. Should I pay while reporting a non-understandable and suspicious issue? Regards, Eugene ****************** WDMAUDIODEV addresses: Post message: mailto:wdmaudiodev@xxxxxxxxxxxxx Subscribe: mailto:wdmaudiodev-request@xxxxxxxxxxxxx?subject=subscribe Unsubscribe: mailto:wdmaudiodev-request@xxxxxxxxxxxxx?subject=unsubscribe Moderator: mailto:wdmaudiodev-moderators@xxxxxxxxxxxxx URL to WDMAUDIODEV page: http://www.wdmaudiodev.com/ ****************** WDMAUDIODEV addresses: Post message: mailto:wdmaudiodev@xxxxxxxxxxxxx Subscribe: mailto:wdmaudiodev-request@xxxxxxxxxxxxx?subject=subscribe Unsubscribe: mailto:wdmaudiodev-request@xxxxxxxxxxxxx?subject=unsubscribe Moderator: mailto:wdmaudiodev-moderators@xxxxxxxxxxxxx URL to WDMAUDIODEV page: http://www.wdmaudiodev.com/