HI Corbett, If a book has significant problems, I would suggest rejecting it. Very often it is more effective and less time consuming for a book to be rescanned than it is for a proofreader to do the kind of work you're talking about. Another option is, if you can, to rescan the troublesome pages yourself. I understand completely that not everyone has that option. Welcome, by the way, to volunteering! It's great to have you with us! Also, you do know that you can renew a book if you need to have it out for proofreading for more than two weeks, right? No one is going to pressure you to finish a book in that amount of time. And there is no problem with renewing books for as long as it takes to get them proofread. I have a book that I've been waiting on text for for several months. So, don't stress about it if a book takes longer than two weeks to proofread! Mayrie _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Corbett Sent: Sunday, December 27, 2009 6:55 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Bad Scan Hi, I'm a brand new proofreader for Bookshare. My daughter depends on the service so I figured I would volunteer. My first book, Stoner McTavish, is very challenging. I am used to scanned text so I anticipated some of the errors. But it has so many missing words (and paragraphs) that I bought the book used because none of my 4 neighboring cities have it in their library. It's taking me alot longer than the 2 weeks to do the work because I had to get the copy so I could fix the problems. But I am determined to get this book into the Bookshare library. In the future, if a book has significant scanning problems - like entire pages of text are gobbly-goop - what should I do? Thanks for your advice, Corbett Corbett Joan O'Toole Mail2Corbett@xxxxxxxxx