Hi Folks, For some reason, when I open files from my e-mail or from the internet (like from bookshare!) they are in âprotected modeâ in my MS Word program. This means that I canât use my JAWS cursor, so I canât edit them. Itâs so frustrating; I tried for about 2 hours last night to change it but no way! Can anyone here tell me how to get my files open in another mode? Thanks so much! Oh, this just started about a week or so ago. Grrrr! Thanks! Marty