That's what I thought, too, Mayrie, that the upload from the validator had to be in RTF, which was why I asked the question about KES having to be converted to RTF either after scanning or after validating. But Amy says Bookshare converts KES to html so I don't know. I was just thinking that it would be better to convert to RTF after scanning so that anything that went wrong with it could be fixed before the validator uploaded it. After that there isn't anything anybody can do about problems except rescan the book. Jamie in Michigan Currently Reading - Harry Potter and the Deathly Hallows - J.K. Rowling Labor Day Sale at Bass Pro Shops, click here