[bksvol-discuss] Re: Scanner for 64-bit machine

  • From: "Judy s." <cherryjam@xxxxxxxxxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Sat, 05 Jul 2014 22:20:22 -0500

Hi Deb,
The Epson support site says straight out that they do not have a 64 bit driver for this specific scanner. The third-party software that's being talked about is software that Epson states may -- or may not -- run the scanner. The basic version of that software costs $80, with no guarantee that it will work. There is nothing that Kurzweil can do if there isn't a Windows 7 64 bit driver available from the manufacturer for the hardware.
I think, my opinion only here, smile, is that Tracy is on the right track. She's unfortunately going to have to buy a new scanner, or least a used scanner that has a solid driver for the Windows 7 64 bit system. 

Judy s.

On 7/5/2014 10:07 PM, Gmail For Deb wrote:

Hi Tracy,

You might not need to give up yet in trying to get your old scanner to work. It 
isn't  quite clear to me if you have actually spoken to a person at the scanner 
manufacturer. If you have not, I suggest you call them and talk to their tech 
support people. If their website states that your third-party software will 
work in your situation, then they will be obligated to help you get that to 
work properly.

If that is what you have already done, you can try the same thing with both the 
software from the third party, and your Kurzweil tech support folks.  As 
expensive as Kurzweil is, they particularly should be willing to help you make 
it work properly.

This is likely to take a while, because you may have to wait for someone at 
each place you call. But, if you can make it work, then you at least won't have 
to buy a new scanner unless you just want to! Smile

Best of luck!

Deb Outland
Lexington, Kentucky


On Jul 5, 2014, at 10:01 PM, "Tracy Carcione" <carcione@xxxxxxxxxx> wrote:

Hi Lori.
Yeah, that's what I thought would happen with my scanner, too.  But no.  I 
looked up my model on the Epson site, and it specifically says they don't have 
a 64-bit driver for it, but I could use this 3rd-party software.  But that's 
not a driver, and I don't know how to make it talk with K1000, and neither does 
my tech support crew.
Tracy

----- Original Message ----- From: "Lori Castner" 
<loralee.castner@xxxxxxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Saturday, July 05, 2014 9:30 PM
Subject: [bksvol-discuss] Re: Scanner for 64-bit machine



I m surprised you can't get a 64-byte driver.
I own an Epson 44 Perfection that I bought when using XP. When I switched to
Windows 7, I simply plugged in the Epson scanner and a page came up with a
driver I could use. Someone helped me, so I can't be more specific.

Lori C.


-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Tracy Carcione
Sent: Saturday, July 05, 2014 11:15 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Scanner for 64-bit machine

Hmm, 2 votes for the Opticbook.
I saw a Xerox document scanner on Amazon for around $60, but have no idea if

it's any good.
I had no idea my good old Epson wouldn't work with my new machine, either.
I'm quite annoyed.
Tracy

----- Original Message ----- From: "Evan Reese" <mentat1@xxxxxxxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Saturday, July 05, 2014 12:46 PM
Subject: [bksvol-discuss] Re: Scanner for 64-bit machine



All I can tell you is that my Optik Book 3600 runs under Windows 7 64-bit.
It never occured to me that it wouldn't. I was running it on my old
Windows Vista machine before. But when I got my new laptop with Windows 7
64-bit, I installed the driver and it worked. But that scanner may be too
expensive for you.
Evan


-----Original Message----- From: Tracy Carcione
Sent: Saturday, July 05, 2014 12:34 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Scanner for 64-bit machine

Sorry, I know scanners were discussed recently, but I didn't pay
attention,
and I can't find a list archive.  If there is one, please point me to it.
I recently bought a new PC, 64-bit, Windows 7.  Dumb, huh?  I have a
perfectly good Epson 1650 scanner, but Epson doesn't have a 64-bit driver.
They want to make me buy a new scanner.  There is 3rd-party software that
will drive my scanner in Windows7, but, when I start Kurzweil and hit
"scan", it starts the 3rd party software, and nothing happens.  I think
K1000 and Vuescan don't talk to each other.
If anyone knows how to make my current scanner work with my new machine,
please share.
If anyone knows a decent scanner that works with Windows7, please share.
I
don't need anything fancy.
Thanks.
Tracy

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