Last night I noticed that my verification as being qualified to use the Bookshare site had been received by Bookshare two weeks after I registered. I immediately signed up for a subscription and proceeded to download my first book. I ran into a problem. When I entered my password in the unpack tool I got an error message telling me that my password was wrong. I tried again several times. It did not work. I deleted the book and downloaded it again. It did not work. I deleted the book, changed my password and downloaded it again. It did not work. I uninstalled the unpack tool and downloaded and installed it again. It did not work. At all steps I checked that my caps lock was not on and was very careful to type my password correctly. It did not work. I am using JAWS 9.0 with Windows XP. Any ideas? **************Get fantasy football with free live scoring. Sign up for FanHouse Fantasy Football today. (http://www.fanhouse.com/fantasyaffair?ncid=aolspr00050000000020)