[bksvol-discuss] Re: Unresponsiveness to emails sent to BookShare Support
- From: Mike Pietruk <pietruk@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Fri, 29 Jul 2005 12:42:12 -0400 (EDT)
Pat
I'm convinced that this "lack of responsiveness" issue relates as much as
to finances as much as anything else.
Other than sizable new grants or sugar daddies, it is unrealistic to
expect this to change.
The only possible solution is delegating some of these tasks to
volunteers; and when you ask volunteers to assume this kind of thing, you
subject your corporate image to the vagueries inherent when using
volunteers.
I think that BookShare is in a catch-22 with this kind of thing.
And it doesn't help that the staff is at least one person short and that
we're in vacation season to boot.
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