Cindy, this was really interesting! Thanks!! Judy s.
to add to what Ann said ( or explain further); "smart" quotes are curly ones; (stop reading here if this is all you want to know, smile) I've pasted directly below a definition and example from Wikipedia, but I also, not being able to resist because I found it interesting, and have never known when to stop explanations, (drove my daughter crazy but her friends appreciated it, as one told me years later) pasted a more detailed explanation of of quotation marks (I didn't know the curly ones were called English curved quotes). a definition and example form Wkipedia: ‘—’ : English curved quotes, also called “book quotes” or “curly quotes”, resemble small figures six and nine raised above the baseline (like 6...9 and 66...99), . In many typefaces, the shapes are the same as those of an inverted (upside down) and normal comma. Typewriter quotation marks "Ambidextrous" quotation marks were introduced on typewriters to reduce the number of keys on the keyboard, and were inherited by computer keyboards and character sets. Some computer systems designed in the past had character sets with proper opening and closing quotes. However, the ASCII character set, which has been used on a wide variety of computers since the 1960s, only contained straight single quote (U+0027 ' apostrophe) and double quote (U+0022 " quotation mark).
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