Hi, quick question: can you get somebody with site to look at the board?
Check the difference (if any) when the board is on and not plugged in, and then
plug it in (leave it on), and have them watch the board. Any lights come
on/off? Anything starts blinking?
Also, if you unplug USB and run the board, you said it runs fine. What happens
if you run sound through some of the channels, and then plug in the USB. What
happens to the sound?
The items I mentioned (USB chipset, USB EC etc) are on both the pC and the
Soundcraft. But I was mainly referring to the Soundcraft, as if these were a
problem on the PC side, you would have noticed it already when using other USB
equipment.
HTH, DJX
-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx <ddots-l-bounce@xxxxxxxxxxxxx> On Behalf Of
Terry Taillon
Sent: Wednesday, October 3, 2018 9:39 AM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: one last piece of info on my soundcraft
Djx, Yes, I am using a surge protector for all of my equipment. I have been
using the soundcraft as the entire sound for my computer as well as for
recording. The system was on and running fine. I had been doing some recording
and decided to take a lunch break. While eating lunch, I kept hearing a strange
sound coming from my studio. When I ran in there, the board was constantly
trying to turn it's self on and the behavior has continued ever since. No one
was anywhere near the system when it started to malfunction. These items that
you mentioned in your last note, are they in my computer or in the soundcraft
board? Please forgive me, as I'm a bit of a dummy when it comes to this
technology.
I'm just trying to determine if the problem is in my board or the computer.
I've got a friend coming over today to connect it to a diferent computer, and
we'll see what happens there.
Thanks for all of your advice.
On 10/2/18, DJ X <megamansuperior@xxxxxxxxxxx> wrote:
Hi, it sounds like a problem with the logic board or the USB chipset.PLEASE READ THIS FOOTER AT LEAST ONCE!
Either that or the USB EC (embedded controller).
When and how did this start happening? Are you running all your
equipment on power conditioners? Or at least true surge protectors at the
minimum?
Regards, DJX
-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx <ddots-l-bounce@xxxxxxxxxxxxx> On
Behalf Of Terry Taillon
Sent: Tuesday, October 2, 2018 11:01 AM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: one last piece of info on my soundcraft
Djx, when I connect the usb cable from the board to my computer, it
continually tries to turn it's self on. I keep hearing the double tone
that signifies a successful installation, but it just keeps doing that
over and over again. Without any usb connection, I can plug a mic or
guitar or my keyboard in to any channel on the soundcraft, and it
works perfectly fine. I can use the eq and all the effects and
everything. I just can't seem to connect the usb so that I can use the
board in sonar. I have tried several cables, power cords and diferent
usb ports on the computer. All with no change in behavior. Mike and I
have considered several diferent senarios, and are leaning now toward
a problem with the power supply inside the soundcraft. I really love
this board, and hope I can get it fixed, as I really can't afford a
new one. I am wondering where to find the cerial number on this board?
I'm going to call soundcraft tec support today and see what I can
determine.
I have put a thumb drive in all usb ports and they work just fine.
I've got a friend coming over with a laptop and we'll try to connect
the board to that and see what happens.
On 10/2/18, DJ X <megamansuperior@xxxxxxxxxxx> wrote:
What is the behavior that your board is exhibiting?PLEASE READ THIS FOOTER AT LEAST ONCE!
Regards, DJX
________________________________
From: 20332140740n behalf of
Sent: Tuesday, October 2, 2018 8:57 AM
To: ddots-l
Subject: [ddots-l] one last piece of info on my soundcraft
Okay list, I have tried a thumb drive in all of my usb ports and they
work just fine. My computer is working normally and the clock is
keeping time. It's looking like the issue is in the board's power
supply. Can this be fixed or do I need another board?
PLEASE READ THIS FOOTER AT LEAST ONCE!
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