One more question, does your sound come on and off, if you are playing audio
through the mixer, when you plug the USB?
So when the unit reboots itself, does the entire thing reboot? Or is it just
the USB connection part that reboots?
-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx <ddots-l-bounce@xxxxxxxxxxxxx> On Behalf Of
Terry Taillon
Sent: Wednesday, October 3, 2018 10:55 AM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: one last piece of info on my soundcraft
Djx, okay first, there's no power button on the soundcraft. I've never seen
anything quite like this, but it just has a power cord, (underneath the unit),
and when it's plugged in, the board is on.
Yes, I can connect a mic and my guitar and play while the usb is unconnected
and everything sounds just fine. The very moment I connect the usb cable it
starts trying to turn it's self on over and over again. It makes the
notification tone that usually signifies a successful connection, but I can't
do anything because it just keeps trying to turn it's self on over and over
again. The really weird thing is that no one was anywhere near it when this
started happening.
As I said, I was eating lunch and heard it happen. At the moment, I've got a
cord going from the headphone jack on the pc to a channel on the board so that
I can get sound out of my speakers. I have a sighted friend coming over this
afternoon, and I will ask her to look at the lights on the board.
Also, I have put a thumb drive in each of the pc's usb ports and everything
seems to work fine there, so it's got to be in this board somewhere right?
I am not experiencing any issues with my pc in any other way.
On 10/3/18, DJ X <megamansuperior@xxxxxxxxxxx> wrote:
Hi, quick question: can you get somebody with site to look at the board?PLEASE READ THIS FOOTER AT LEAST ONCE!
Check the difference (if any) when the board is on and not plugged in,
and then plug it in (leave it on), and have them watch the board. Any
lights come on/off? Anything starts blinking?
Also, if you unplug USB and run the board, you said it runs fine. What
happens if you run sound through some of the channels, and then plug
in the USB. What happens to the sound?
The items I mentioned (USB chipset, USB EC etc) are on both the pC and
the Soundcraft. But I was mainly referring to the Soundcraft, as if
these were a problem on the PC side, you would have noticed it already
when using other USB equipment.
HTH, DJX
-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx <ddots-l-bounce@xxxxxxxxxxxxx> On
Behalf Of Terry Taillon
Sent: Wednesday, October 3, 2018 9:39 AM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: one last piece of info on my soundcraft
Djx, Yes, I am using a surge protector for all of my equipment. I have
been using the soundcraft as the entire sound for my computer as well
as for recording. The system was on and running fine. I had been doing
some recording and decided to take a lunch break. While eating lunch,
I kept hearing a strange sound coming from my studio. When I ran in
there, the board was constantly trying to turn it's self on and the
behavior has continued ever since. No one was anywhere near the system
when it started to malfunction. These items that you mentioned in your
last note, are they in my computer or in the soundcraft board? Please
forgive me, as I'm a bit of a dummy when it comes to this technology.
I'm just trying to determine if the problem is in my board or the computer.
I've got a friend coming over today to connect it to a diferent
computer, and we'll see what happens there.
Thanks for all of your advice.
On 10/2/18, DJ X <megamansuperior@xxxxxxxxxxx> wrote:
Hi, it sounds like a problem with the logic board or the USB chipset.PLEASE READ THIS FOOTER AT LEAST ONCE!
Either that or the USB EC (embedded controller).
When and how did this start happening? Are you running all your
equipment on power conditioners? Or at least true surge protectors at
the minimum?
Regards, DJX
-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx <ddots-l-bounce@xxxxxxxxxxxxx> On
Behalf Of Terry Taillon
Sent: Tuesday, October 2, 2018 11:01 AM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: one last piece of info on my soundcraft
Djx, when I connect the usb cable from the board to my computer, it
continually tries to turn it's self on. I keep hearing the double
tone that signifies a successful installation, but it just keeps
doing that over and over again. Without any usb connection, I can
plug a mic or guitar or my keyboard in to any channel on the
soundcraft, and it works perfectly fine. I can use the eq and all the
effects and everything. I just can't seem to connect the usb so that
I can use the board in sonar. I have tried several cables, power
cords and diferent usb ports on the computer. All with no change in
behavior. Mike and I have considered several diferent senarios, and
are leaning now toward a problem with the power supply inside the
soundcraft. I really love this board, and hope I can get it fixed, as
I really can't afford a new one. I am wondering where to find the cerial
number on this board?
I'm going to call soundcraft tec support today and see what I can
determine.
I have put a thumb drive in all usb ports and they work just fine.
I've got a friend coming over with a laptop and we'll try to connect
the board to that and see what happens.
On 10/2/18, DJ X <megamansuperior@xxxxxxxxxxx> wrote:
What is the behavior that your board is exhibiting?PLEASE READ THIS FOOTER AT LEAST ONCE!
Regards, DJX
________________________________
From: 20332140740n behalf of
Sent: Tuesday, October 2, 2018 8:57 AM
To: ddots-l
Subject: [ddots-l] one last piece of info on my soundcraft
Okay list, I have tried a thumb drive in all of my usb ports and
they work just fine. My computer is working normally and the clock
is keeping time. It's looking like the issue is in the board's power
supply. Can this be fixed or do I need another board?
PLEASE READ THIS FOOTER AT LEAST ONCE!
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